Orders are typically processed and shipped within 1-2 business days of receipt. You will receive a shipping confirmation email with a tracking number once your order has been shipped.

Estimated delivery time will depend on your location and no matter where you are, it typically takes 3-4 business days.

We can accommodate changes to your shipping address only if your order has not yet been processed from our end. Please note that requests for order shipping address changes may experience limitations during periods of high order volume, such as launches and promotions.

Should you encounter such a circumstance, please feel free to contact us via our email support without any hesitation.

You have 12 hours from the time you place your order to make any changes and/or request cancellation for your order. This is because our shipping department moves quickly to get your order to you as fast as possible.

After a successful payment, you will receive an email confirmation and a receipt. If you sign up for an account, you can also check your order history in your account to verify the payment status.

Yes, our website uses secure SSL encryption technology to protect your personal and financial information during the transaction process.

The default currency for our website is US dollars.

Yes, our website accepts payments through PayPal.

To initiate a return, please contact us to request a return authorization. We will provide you with instructions on how to proceed with the return.

The customer is responsible for paying for return shipping unless the item received is defective, damaged, incorrect, or returned within 14 days.

If you receive a defective, damaged, or incorrect item, please contact us immediately so we can assist in resolving the issue.

Refunds are processed within 5-7 business days of receiving the returned item. The refund will be credited to the original payment method.

Yes, we do accept exchanges for items in new and unused condition. Please contact us to initiate an exchange.