Shipping Policy

 

1. Processing time

Normally, orders after payment will be ready for shipment within 1 to 2 business days. When there is a holiday or weekend, there may be a slight delay.

 

2. Shipping Fee

Free shipping for all products to the US.
Delivery is not supported in Hawaii and Alaska in the United States. Delivery time to other states in the United States is approximately 3~4 business days.

Free shipping is because we have warehouses in the US, and the products with free shipping are shipped directly from the local warehouses.

 

3. Warehouses

We have established warehouses in Los Angeles, New Jersey, Western United States, and Eastern United States. Which warehouse your order ships from depends on the address on the order. If you need help tracking your order, please feel free to contact us.

 

4. Shipping time

In-stock orders were received by 12:00 noon. EST Monday-Friday will usually ship the same day. Orders will usually ship the next business day if received after 12:00 noon. EST on Saturday or Sunday, or public holidays.

Items in your order may ship at different times, depending on availability. Usually, orders will be delivered within 3-4 business days.

Magic ZC will make every effort to process orders within the stated time frame. Estimated delivery dates are not guaranteed. Magic ZC is not liable for shipping delays caused by severe weather or unforeseen events.

To ensure the security of purchases, Magic ZC may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to the distribution center and inventory availability.

Shipping information can be changed before the order is shipped out by contacting us immediately.

 

5. Order Status

If you provided your email address during checkout, you’ll receive a shipping confirmation email once your order ships. This email will include your shipment’s tracking number, allowing you to track your order on the shipping carrier’s website directly. Or track from this page: https://magiczc.us/pages/track-order.

 

6. Taxes and other charges

Our website does not charge any taxes or other charges. The product price you see is the total order amount you ultimately pay.

 

7. Shipping Method

Express delivery: DHL, UPS, FedEx, Post or other Express.

Most purchases shipped from our warehouses will arrive within 3-4 business days. If there is a delay, we will notify you by mail or email.

Some purchases shipped from China will arrive in more than 7 days.

 

8. Shipping Notice

For special shipping requests, please confirm your address before payment. If you enter the wrong address please contact us for corrections. We will contact logistics personnel to solve the problem. Magic ZC orders can only be shipped to the country where the order is placed. If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.

When you place an order, be sure to enter the correct name. address, and contact information so that we can deliver your items successfully.